Contact us

We’re here to help! Whether you have questions about our products, need assistance with an order, or simply want to learn more about Panacea Labs, our team is ready to assist you. Please reach out to us using the contact form and we’ll get back to you as soon as possible.

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Still Have Questions?

Here are answers to some of the most common questions we receive. If you can’t find the information you’re looking for, feel free to contact us directly.

We specialize in three key products:

  • Ivermectin – A broad-spectrum antiparasitic medication.
  • Fenbendazole – An effective anthelmintic for treating parasitic infections.
  • Methylene Blue – A versatile compound used for medical and wellness purposes.

Each product is carefully selected to ensure quality, safety, and effectiveness.

Placing an order is simple:

  1. Browse through our product pages.
  2. Select the product you’d like to purchase.
  3. Choose the quantity.
  4. Add it to your cart.
  5. Proceed to checkout to enter your shipping information and payment details.

Once your order is confirmed, you’ll receive a confirmation email with your order details and shipping information.

Yes! At VivePharma.net, your privacy and security are our top priority. Our website uses secure encryption to protect your personal and payment information. We also ensure that all of our products meet the highest quality standards, so you can trust that you’re receiving safe, reliable medications.

Currently, we only offer shipping within Canada. We are working on expanding our services internationally and will notify customers when this option becomes available.

Shipping is Free on orders over $150. For all other orders there is a flat fee of $15. We ship with Canada Post, so depending on where you are located, shipments will take from 2-7 days, typically.

Once your order has been shipped, you’ll receive a tracking number via email. You can use this number to track your order’s progress on our shipping carrier’s website. It will also appear in your Account when you log in. 

Once an order is placed, it is processed quickly to ensure timely delivery. Unfortunately, we are unable to change or cancel orders once they are confirmed. However, if you need to make changes, please contact us as soon as possible, and we will do our best to assist you.

Given the nature of our products as pharmaceuticals and their sealed packaging, we cannot take back products once they have been shipped out of our facility. 

Our products, such as Ivermectin, Fenbendazole, and Methylene Blue, are typically available for over-the-counter purchase in certain jurisdictions. However, we recommend consulting a healthcare professional before using any of these products, especially if you have specific health concerns.

Interac eTransfer is what we offer at this time, but we will soon be able to process credit cards directly on the site.

While our products are widely used and trusted, we always recommend consulting with a healthcare provider before starting any new medication, especially if you have pre-existing conditions, are taking other medications, or are pregnant or breastfeeding.

Yes, all our products undergo strict quality control procedures to ensure they meet the highest standards of safety, effectiveness, and purity. We work only with reputable manufacturers who adhere to good manufacturing practices (GMP), and we do third party testing to verify purity. A COA for each product will soon be attached.

We do not currently offer subscription services, but we are working on implementing this feature. Stay tuned for updates!

We occasionally offer promotions and discounts such as our bulk and bundle offerings currently on the site.

What are you waiting for? Take charge of your health.